Support

Questions, a word corrected wrongly, an app where Rekey gets in the way - write to us. We answer in English and Russian.

Reporting a wrong correction

1. Open Report a Problem… in the Rekey menu in the menu bar.
2. Type the phrase exactly as you typed it. The window shows how Rekey reads it and why it decided to correct or to leave it.
3. Copy the report or send it by mail with one click.

The report contains only what you enter in that window plus technical details: macOS version, enabled layouts and Rekey settings. Rekey never sends anything by itself.

Rekey does not correct anything?

• Check both permissions in System Settings → Privacy & Security: Input Monitoring and Accessibility. After changing them, quit and reopen Rekey.
• At least two keyboard layouts must be enabled in System Settings → Keyboard → Input Sources.
• Make sure Rekey is not paused and the current app is not in the exclusion list (Rekey menu → Settings).